However, we will have a Vintage Funfair for 2023 (please note this is run independently of Thursford and the cost of attractions and rides are not included in the price of your ticket). The Collection’s vintage rides (Carousel & Gondola) will not be running for the event. Note that this cover cannot be added after the booking has been confirmed. We suggest that you purchase refund protection provided by com at the time of booking to cover you in the event of unforeseen circumstances, see their Terms & Conditions here.Tickets to the event are advertised and sold as non-refundable and non-transferable, you agree to this at the time of booking. Follow the linkto see the Terms & Conditions of sale.For full Terms & Conditions please click here, or here to make a claim. Outside this time frame we cannot action any refunds for the cover.There is a 14-day cooling off period for this cover, so if you decide within the 14 days that the cover it is not for you, please call the Office on 01328 878477 and we will refund the payment to the original card.Refund protection must be added at the time of booking and cannot be added once the booking has been paid.Refund protection is provided via a third-party company called.Booking Protect also known as refund protection covers your tickets so you can apply for a refund should you or anyone in your party be unable to attend the event (subject to Terms & Conditions being fulfilled).Your password should be made up of letters and numbers and whilst there is no requirement to include a symbol, the following are accepted: $ ! – % _* # ? &.Once the link comes though, ignore the code box and enter a new password twice, click Continue, enter the new password again and then click on Log in. Click on this link to reset your password. Passwords: If you have forgotten your password, go into Book Online, click on the blue person, you can reset your password via the pop-up box.New Account: If you are a new customer select your tickets etc and then enter your details in the boxes then at the bottom of the page, click on Register.Existing account: If you are an existing user, go into But Tickets click on the blue figure in the top right-hand corner, enter your e mail address and password.We will need to refer to your original booking so please have the booking reference number handy. Adding an extra ticket – we can always add an extra ticket to an existing booking, please call the Box Office on 01328 878477 as this cannot be done online.Tickets cannot be bought on the day, please follow the link above to book online.When you arrive at the event your tickets will be checked, so please have them ready.Please be sure to turn up at the time printed on your ticket, latecomers cannot be guaranteed entry.Children aged 2 and under enter free of charge but must have a ticket booked for them.There is no maximum age for the Enchanted Journey of Light.Thursford is fully accessible for full details see our Access Statement here. There is an opportunity to pause and grab a bite to eat in the Fantasy Land cafeteria, before going outdoors to the top meadow to see our Lantern Light Extravaganza, which is even bigger each year.Īfter this you might wish to stop at the Vintage Funfair (rides are not included in the price of the Enchanted Journey ticket and is run independently of Thursford) You enter the Fantasy Land building and walk along Christmassy scenes of polar bears and magical figures, of elves at work in Santa’s grotto, to the present wrapping machine. *Vintage funfair rides are not included in the price and cannot be visited independently of the Enchanted Journey of Light Please note our Relaxed Day is yet to be confirmed, there will be reduced numbers and music and lighting will be softer. Watch out for the naughty mushroom gnomes! Your journey continues as you venture outside to the Lantern Light Extravaganza, with lots of creatures to marvel at- a beautiful , breath-taking festival of luminous sculptures, from a fantasy underwater world to the wilds of the North Pole. Throughout your journey you’ll meet lots of fantasy land characters including the snowman family, make sure you watch out for their snowballs! Your journey will progress into the Fantasyland Building, you will travel past the penguins and polar bears to the giant-sized teddy bears! Get ready to see how the elves have loaded Santa’s sleigh, then past the busy elves hard at work in the toy factory using the wondrous wrapping machine! ** If you want to do the Enchanted Journey and see Father Christmas please book through our Santa’s Magical Journey Page **Father Christmas is NOT at this event**
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